FAQ

Yes. Same day parcel deliveries are our specialty! Intra-city & Inter-state for our Same Day service, you will need to place the booking prior to 12 pm. Once you place your booking online you will receive an email confirming your booking, and our system will allocate your delivery to a carrier (usually within 15 minutes). Once your booking is allocated, you’ll receive an email letting you know who your courier is, along with their phone number in case you need to contact them. Please note there are times when our service does reach capacity, if this occurs we’ll let you know!

Ideally we would love you to book online via our online booking platform It’s really quick and simple! If you need help or would like to place a booking over the phone give us a call on +91 6363865702

Booking a courier online is quick and easy, it only takes few minutes.

TRICARGO charges based on distance for On-demand & based on weight for Same-day. Additional charges may apply for returns, or for large volumes of parcels.

Our customer service runs from 8am to 7pm Monday to Saturday,

Cancellations made prior to the courier being on route to your location are free. If the courier arrives to collect a parcel and no one’s there, they’ll wait for up to 10 minutes and try to contact you by phone and SMS. After this time, the full fee will be charged. The same goes for the destination, but if we can’t track you down to make other arrangements, we’ll return your parcel to the pickup location. If returning it isn’t possible that day, we may need to hold onto it at your own risk until we can. Your courier will keep you in the loop. Please note, additional charges may apply for returns.

Absolutely! Once you book we’ll send you their contact details. They’re always happy to take a call.

Email us or give us a call and we’ll be happy to answer any other question you have.